Training Specialist I is primarily responsible for providing introductory level training services to Bally customers related to slot games and internal employees related to slot games and MS Office Suite. Training services include, but are not limited to, customer and employee use of Bally software and hardware, selected vendor computers and operating systems, and training programs.
? Responsible for reading training and user guide documentation on Bally Products and other interfaces supported by the Training Department to familiarize self with products
? Can effectively prepare training agendas, binders, sign in sheets, evaluations and all other related administrative items for training classes
? Actively preparing to teach and support all modules within the Bally product lines; without a lead trainer present
? Remains informed of new Bally products and services
? Schedules and sells training for customers
? Maintains and updates existing training material, which include, but is not limited to, course content, visual aids, videotapes, user manuals, and PowerPoint presentations
? Acts as a liaison between the customer and Bally Technologies
Training AND/OR Experience:
? Three years of training, teaching or related experience in a corporate environment
? Casino operations and gaming experience a plus
? Must have at least one year of technical experience preferably software related
? Accounting experience a plus
Knowledge / Skills / Abilities:
? Must be an Intermediate/Advance user of MS Office Suite.
? Strong customer service skills necessary.
? Must possess a valid driver's license and eligible for a passport.
? Must have the ability to perform under stress and adapt to changes.
? Strong verbal and written skills, as well as public speaking and presentation skills are a must
? Must have strong interpersonal skills that can interact with all levels
? Must have the ability to multi-task and prioritize tasks
? Must be willing to travel both domestically and internationally as needed
? Bachelor's Degree in Business, Communication, Accounting, Computer Science, Education or related work experience.
For more than 75 years, Bally Technologies has been a leader in the design, manufacture and distribution of advanced gaming products and gaming systems for the global gaming industry. Bally offers qualified candidates a variety of exciting and challenging career opportunities on the cutting edge of innovation. If you have the desire to succeed and the motivation to excel, we invite to explore the many career options available at Bally Technologies.
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