I am looking for an Administrative/Customer Service Assistant preferably in North America (Eastern or Central Time Zone) but will consider candidates in other locations with the understanding that work hours are the business' office hours of 9am - 6pm Eastern Time.
Tasks include managing my calendar & email, setting appointments, proofreading and uploading blog posts/weekly email newsletter, customer service (correspondence and project management), and product research.
You MUST be familiar with Infusionsoft and Wordpress - no exceptions. Other software used: Microsoft Word & Excel, Wrike, DropBox, Google Calendar, Google Docs, and Skype.
You need to be able to speak, read, and write perfect English (native speaker preferred, but not required).
Our business hours are Monday - Friday from 9 am - 6 pm Eastern Time. Customer related tasks/follow-up must be done during business hours therefore, my future assistant needs to be available for at least a 50% of the time during office hours (either 9a-1p or 1p-6p Eastern) and must check in daily for tasks assignments.
How to apply
In your cover letter, please reply back with your experience with the software (Infusionsoft, Wordpress, Microsoft Office, Wrike, DropBox, Google and Skype) and tasks (client project management, web research, data entry, managing CRM system/sales pipeline, and proofreading/uploading blog posts).
About the company
I am the founder and CEO virtual accounting and tax services company that started May 2002. Since it's inception, I have expanded the service model to include team accounting (virtual accounting department) and group training (Quickbooks and business building).
The mission and main goal of the company is to make quality financial services more accessible to small business owners giving them the tools and leverage to grow their businesses. All of our clients are served virtually.
Thank you for your interest!